22 007-5832-002
1: Operation Procedures
Using Embedded Support Partner (ESP)
Embedded Support Partner (ESP) automatically detects system conditions that indicate potential
future problems and then notifies the appropriate personnel. This enables you and SGI system
support engineers (SSEs) to proactively support systems and resolve issues before they develop
into actual failures.
ESP enables users to monitor one or more systems at a site from a local or remote connection. ESP
can perform the following functions:
• Monitor the system configuration, events, performance, and availability.
• Notify SSEs when specific events occur.
• Generate reports.
ESP also supports the following:
• Remote support and on-site troubleshooting.
• System group management, which enables you to manage an entire group of systems from a
single system.
For additional information on this and other available monitoring services, see the section “SGI
Electronic Support” in Chapter 7.
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