Sirona Intego Pro - Error Messages and Codes

64 57 498 D3543
296 D3543.201.01.05.02 08.2016
7Malfunctions Sirona Dental Systems GmbH
7.3Error Messages Operating Instructions INTEGO
7.3
Error Messages
Any error states of the treatment center that cannot be immediately
recognized by the user and must nevertheless be corrected are displayed
on the user interface.
If there is an error, “Er” and the error code are displayed on the EasyPad.
A warning triangle A is shown in the status column of the touchscreen of
the EasyTouch. The error code appears when touched.
The error codes have the following meaning:
A
B
10:45:03
2
1
0S
!
17 19
i
24
Code Error Description Measure
14 Disinfectant consumption
too low
The disinfectant tank was not emptied
since its last filling even though many
disinfection cycles were performed.
Inform your service technician
15 Water feed too low The maximum filling time for the
mixing tank is exceeded.
Change the water filter, see
“Changing the water and air filters”
[ → 253].
Check whether the public drinking
water supply has the necessary water
pressure, see the document on
INTEGO / INTEGO pro installation
requirements.
17 Emergency pump operation Malfunctioning of pump sensors in the
water unit.
Inform your service technician.
18 Chair drive position not
plausible
The motor speed is suddenly reduced
or the motor moves unbraked into the
movement limit.
Move the motor to its movement
limits.
Inform your service technician if the
error occurs repeatedly.
19 Injection valve for
disinfectant defective
No disinfectant is added if the
injection valve is defective.
Inform your service technician.
23 ApexLocator After switching on the treatment
center, the apex self-test failed or an
error occurred during the
measurement.
Inform your service technician if the
error occurs repeatedly.
The mucosal electrode must not be
used on the patient in this state.
24 Back-up battery empty The time and date are reset after the
treatment center is switched back on.
Inform your service technician.
26 Software inconsistency An error must be acknowledged after
the treatment center is switched on.
The functions of the treatment center
may be impaired.
Inform your service technician.