SMA sunny home manager - Page 63

LED status Cause and corrective measure
Flashing red The SunnyHomeManager cannot establish a connection to
SunnyPortal. DHCP is possibly not activated on your router or there
is a proxy server in your network.
Corrective measures:
• Use the SunnyHomeManagerAssistant (see Section10.4,
page73).
The SunnyHomeManager cannot establish a connection to
SunnyPortal. It is possible that the SunnyHomeManager is not cor-
rectly connected to the router.
Corrective measures:
• Ensure that the SunnyHomeManager is correctly connected
to the router (see Section7.4, page47).
• If the SunnyHomeManager is correctly connected to the
router and the status LED continues to flash red, perform a
complete reset of the SunnyHomeManager(see
Section10.6, page75).
Flashing green and orange
intermittently
The SunnyHomeManager is connected toSunnyPortal, but is not
yet registered in SunnyPortal.
Corrective measures:
• Register the SunnyHomeManager in SunnyPortal (see
Section8.3, page53).
Flashing green The SunnyHomeManager is connected to the devices of the PV sys-
tem and SunnyPortal. There is an event type Error present in at
least one device or at least one device is not connected to the
SunnyHomeManager (event type Disturbance).
Corrective measures:
• Call up the event in the system log book of SunnyPortal (see
the user manual "SunnyHomeManager in SunnyPortal").
In the case of an event of type Error, look up the meaning of
the error in the documentation of the affected device.
10 Troubleshooting
SMA Solar Technology AG
Installation Manual 63HoMan-IA-en-20