Problem Cause and corrective measure
The PV System Setup Assistant lists
none or not all of the BLUETOOTH de-
vices in your PV system.
Inverters with BLUETOOTHPiggy-Back shut down
overnight. For this reason, the SunnyHomeManager can-
not establish a connection to these inverters during this
time.
Corrective measures:
• Select [Skip forward] and continue with
registration. Upon registration, add the devices to
the system as new devices when there is sufficient
irradiation (see the user manual
"SunnyHomeManager in SunnyPortal").
The devices of your PV system may not be commissioned.
In this case, the SunnyHomeManager cannot establish a
connection to these devices.
Corrective measures:
• Commission the devices.
Insufficient radio range of the inverter with BLUETOOTH
communication interface.
Corrective measures:
Use an SMABLUETOOTHRepeater or SMAradio-con-
trolled socket. This will extend the wireless range of your
BLUETOOTH network.
Insufficient transmission power of the inverter with
SMABLUETOOTHPiggy‑BackPlus.
Corrective measures:
Use the antenna extension add-on kit "ANTEXTKIT25-10".
The SunnyHomeManager is too far from your system or
the BLUETOOTH connection is disturbed. This could be
due to walls or ceilings that absorb the radio waves.
Corrective measures:
• Mount the SunnyHomeManager closer to a device
in your system. If this is not possible, use an
SMABLUETOOTHRepeater,
SMABLUETOOTHRepeaterOutdoor or
SMAradio-controlled socket with BLUETOOTH. This
bridges the dead zone.
10 Troubleshooting
SMA Solar Technology AG
Installation ManualHoMan-IA-en-2068