SMA sunny home manager - Data Request Interval Settings

Problem Cause and corrective measure
The PV System Setup Assistant lists
none or not all of the new SMA de-
vices that are connected via Speed-
wire.
It is possible that the SMA device is not correctly con-
nected to the router or is not supplied with voltage.
Corrective measures:
• Ensure that the SMA device is correctly connected to
the router and is supplied with voltage (see SMA
device documentation).
The SMA device is already registered in SunnyPortal via
Webconnect.
Corrective measures:
• Delete the SMA device from the Webconnect system
or deactivate the data reception of the device in the
Webconnect system.
For Speedwire devices with integrated BLUETOOTH inter-
face:
It is possible that the communication via BLUETOOTH is
not deactivated.
Corrective measures:
• Set NetID 0 on the Speedwire device with
BLUETOOTH interface. This deactivates
communication via BLUETOOTH.
The SMA device is not located in the same local network
as the SunnyHomeManager.
Corrective measures:
• Connect the SMA device to the same router/
network switch as the SunnyHomeManager.
The network cable that connects the SMA device to the
router/network switch is not suitable for 100MBit/s.
Corrective measures:
• Use a network cable suitable for Speedwire (for
network cable requirements, see the Speedwire
device documentation).
10 Troubleshooting
SMA Solar Technology AG
Installation Manual 69HoMan-IA-en-20