9 Service Under Warranty
Snooper comes with a standard 12 month manufacturer’s warranty. Register your device
for warranty at www.snooperneo.co.uk
Faulty Products up to 30 days from purchase.
Refund or Replace Policy, Contact Seller directly for this. The consumer is responsible to
ensure software is up to date. All products must be complete with accessories and original
packaging on return.
Faulty Products from 31 days to 12 months from purchase.
Snooper (Performance Products Ltd) will offer a prompt repair service. In all cases we
reserve the right to inspect the product and verify the fault. Contact Seller for their returns
procedure, all warranty claims MUST go through the seller. Consumer is responsible for
software updates!
We do not cover faults caused by accident, neglect, misuse or normal wear and tear. All
products must be complete with accessories and original packaging on return.
PLEASE NOTE:
We cannot process any warranty claims unless proof of purchase is provided.
Please retain your receipt as a precaution.
Full terms and conditions of warranty are available on request.
Limited Warranty
This Snooper product is warranted against all defects in materials and workmanship for a
period of one (1) year from the date of original purchase, when purchased from an
authorized Snooper dealer.
ALL PURCHASES OF SNOOPER PRODUCTS FROM NON-AUTHORIZED SNOOPER
DEALERS ARE SUBJECT TO FURTHER WARRANTY RESTRICTIONS AS DESCRIBED
BELOW.
The conditions of this Limited Warranty and the extent of responsibility of Performance
Products Ltd (PPL) under this Limited Warranty are as follows:
1. This Limited Warranty will become void if service is performed by anyone other than
an approved Snooper Warranty Service Centre that results in damage to the product.
2. This Limited Warranty does not apply to any product which has been subject to misuse,
neglect or accident, or which has had the serial number altered, defaced or removed,
or which has been connected, installed, adjusted or repaired, other than in accordance
with the instructions provided by Snooper.
3. Should you have any difficulties with the performance of this product during the
warranty period, please call Snooper or visit our web site
http://www.snooperneo.co.uk. You may also contact Snooper Customer Services at
the address listed below for any service help you may need with Snooper products.
4. PROOF OF DATE OF PURCHASE FROM AN AUTHORIZED SNOOPER DEALER WILL
BE REQUIRED FOR ANY WARRANTY SERVICE OF THIS PRODUCT.
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