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Troubleshooting and Maintenance
Error Code Fault Descriptions and Diagnosis
BE 30
AirSwitchBreaker1
Battery air switch fault
• Check if the battery breaker is off.
• Please contact SolaX for help.
AirSwitchBreaker1
/ Screen not on
• Check if the inverter correctly and normally
connected to PV, battery or grid.
• Or contact SolaX for help if the inverter is
connected correctly.
Abnormal sound on
Fan
• Check if there is foreign objects stuck in the fan
.
• Or contact SolaX for help.
/
Screen on but no
content display
• Contact SolaX for help.
/
LCD screen stuck in
Wait state
Check if the input voltage of battery or PV is greater
than 180 V.
• If it meets the requirement, contact SolaX for help..
• If the input voltage of battery or PV is less than 180
V, check the corresponding connection.
/
No readings after
CT connection
• Check if CT is correctly clipped on the L line
• Check if the arrow on the CT points at Grid
• Or contact SolaX for help. if it can not return to
normal.
/
No readings on
Load (on App or
Web)
• Check if the load is connected correctly.
• Check if the power of load on the LCD screen
displays normally.
• Check if the monitoring module works normally.
Or contact SolaX for help. if it can not return to
normal.
/
No readings on
Grid (on App or
Web)
• Check if the grid connection is normal.
• Check if the grid parameter on the LCD screen
displays normally.
• Check if the monitoring module works normally.
Or contact SolaX for help. if it can not return to
normal.
/
No readings on
battery (on App or
Web)
• Check if the battery is connected correctly.
• Check if the battery parameter on the LCD screen
displays normally.
• Check if the monitoring module works normally.
Or contact SolaX for help. if it can not return to
normal.
/
No data on App or
Web
• Check if the monitoring module works normally.
• Or contact SolaX for help.