41 • TROUBLE SHOOTING
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8.1
Warranty Claim and Fault Report
Return Material Authorization Form-“RMA” - Fault Report – Non/ Warranty Claim
After Sales Service Department
E-mail:, tech.support@solcon.com Tel. + 972 – 77-7711130, 972-77-7711123 Fax. + 972 – 77-7711140
Equipment Model:
Equipment Serial no.:
Report date
Date of equipment sale Date of installation
Representing Firm
Contact person
Telephone number Fax number
Email address
Application
Starter Rating
Motor current rating (motor Label)
Number of starts per hour
Special installation / ambient factors (°C)
Type of Fault Reported & time of
occurrence (during start, after start,
during soft stop, end of soft stop, ON B.P.
closing, when …
Last Start Period
Total Number Of Trips
Last Start Max. I
Starter FLC
Total Run Time
Motor FLC
Total Number Of Starts Initial Voltage
Last Trip Acceleration Time
Trip Current
Current Limit
Remarks
By Distributor: We declare that product has been correctly
applied, installed and operated, in accordance with Solcon’s
written instructions, appropriate codes, regulations and good
practice, within the limits of rated capacity and normal usage.
Warranted repair/replacement
Yes / No
To be completed By Solcon Service Dept.
Return Material Authorization Number
Date
Authorized by
After receiving RMA number from Technical Support Dept. please send equipment to the
following address with enclosed copy of this blank:
Solcon Industries Ltd.
6, Hacarmel St. Yokneam Illit 20692, Israel