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Spectralink 84-Series Series Wireless Telephones Administration Guide
1725-86984-000_P.docx
September 2016 63
Troubleshooting: If Call Forwarding Does Not Work
The server-based and local call forwarding features do not work with the Shared
Call Appearance (SCA) and Bridged Line Appearance (BLA) features. If you have
SCA or BLA enabled on your handset, you will need to disable the feature before
you can use call forwarding.
The call server uses the Diversion field with a SIP header to inform the handset of a call’s
history. For example, when you enable call forwarding, the Diversion header allows the
receiving handset to indicate who the call was from, and the handset number it was forwarded
from.
Summary
Parameter
Used to:
voIpProt.SIP.serverFeatureControl.cf
Enable or disable server-based call forwarding
voIpProt.SIP.serverFeatureControl.localProcessing.cf
Enable or disable local call forwarding behavior when
server-based call forwarding is enabled
voIpProt.SIP.header.diversion.*
Enable or disable the display of the Diversion header and
the order in which to display the caller ID and number
divert.*
Set all call diversion settings including a global forward-to
contact and individual settings for call forward all, call
forward busy, call forward no-answer.
reg.x.fwd.*
Enable or disable server-based call forwarding as a per-
registration feature
Table 7-1: Configuring Call Forwarding
Parameter
Permitted Values
Default
voIpProt.SIP.serverFeatureControl.cf
1
0 or 1
0
If set to 1, server-based call forwarding is enabled. The call server has control of call forwarding.
If set to 0, server-based call forwarding is not enabled.
voIpProt.SIP.serverFeatureControl.localProcessing.cf
0 or 1
1
If set to 0 and voIpProt.SIP.serverFeatureControl.cf is set to 1, the handset will not perform local Call
Forward behavior.
If set to 1, the handset will perform local Call Forward behavior on all calls received.
voIpProt.SIP.header.diversion.enable
1
0 or 1
0
If set to 1, the diversion header is displayed if received. If set to 0, the diversion header is not displayed.
voIpProt.SIP.header.diversion.list.useFirst
1
0 or 1
1
If set to 1, the first diversion header is displayed. If set to 0, the last diversion header is displayed.
reg.x.fwdcontact
string
Null
The forward-to contact for calls when always is specified. If Null, calls are not forwarded.
reg.x.fwd.noanswer.status
0 or 1
0
If 0, calls are not forwarded if there is no answer. If 1, calls are forwarded to the contact specified by
reg.x.noanswer.contact after ringing for the length of time specified by reg.x.fwd.noanswer.ringCount.

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