Installation and Reference Manual
Working with Voicemail
200
Installation and Reference Manual v3.2/0410/6
Firstly, a User can record a daily greeting that can be used to inform a caller of a User’s whereabouts on a
particular day, for example – “You have reached Alice Barker’s voicemail on Tuesday, 4 July. I am currently
in a meeting until 11 o’clock. Please leave a message and I will call you on my return.”
The permanent greeting can be used to give a message that can be used on any day, for example – “You
have reached Alice Barker’s voicemail. Sorry I am unable to take your call. Please leave a message and I
will get back to you as soon as possible.” If a permanent greeting is recorded the daily greeting is
deleted at 1 am and the permanent greeting is then used until a new daily greeting is recorded.
The remaining four greetings are used with the Out of Office facility described from page 97. (Please
note that the Permanent greeting will be used until a new greeting is recorded.)
The In Meeting greeting will be used when a User has selected the In Meeting Out of Office message on
their extension.
The At Lunch greeting will be used when a User has selected the At Lunch Out of Office message on
their extension.
The On Holiday greeting will be used when a User has selected the On Holiday Out of Office message
on their extension.
The Off Site greeting will be used when a User has selected the Off Site Out of Office message on their
extension.
Recording a Daily Greeting
A User can record their daily greeting via 3 methods:
1 Via Settings
a On accessing voicemail press *
b Press 2
c The User’s current daily greeting will be played
d “Speak greeting after the tone followed by hash or silence” will be played
e Record the new greeting and press hash (#) when finished
f The new greeting will be played back
g The following options can then be used to save or re-record the greeting:
1 Repeat the options
2 Re-record the greeting
3 Delete the greeting (Restore the previous greeting or return to the default message.)
7 or Hang up to save the greeting (and return to the previous menu)
0 Discard the greeting (Do not save the new greeting and return to the previous menu)
2 Via Settings and Extra Greetings
a On accessing voicemail press *
b Press 6
c Press 2
d Follow the instructions above from step 3
3 Via a Dial Plan entry
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