Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6 201
A daily greeting can be recorded via a Dial Plan
entry similar to This example.
The Translate To field contains the User’s
extension number or name. If left blank the
short code will access the greeting for the User
on whose extension the short code was dialled
a On dialling the short code the current greeting will be played.
b “Speak greeting after the tone” will be played
c Record the new greeting and press # when finished
d The new greeting will be played back
e The following options can then be used to save or re-record the greeting:
1 Repeat the options
2 Re-record the greeting
3 Delete the greeting (Restore the previous greeting or return to the default message.)
7 or Hang up to save the greeting (and return to the previous menu)
0 Discard the greeting (do not save the new greeting and return to the previous menu)
Please note: If a User has recorded a permanent greeting the User’s daily greeting will be deleted at
midnight and their permanent greeting will be used until a new daily greeting is recorded.
Recording a Permanent Greeting
A User can record a permanent greeting via 2 methods.
1 Via Settings and Extra Greetings
a On accessing voicemail press *
b Press 6
c Press 3
d The User’s current permanent greeting will be played
e “Speak greeting after the tone followed by hash or silence” will be played
f Record the new greeting and press hash (#) when finished
g The new greeting will be played back
h The following options can then be used to save or re-record the greeting:
1 Repeat the options
2 Re-record the greeting
3 Delete the greeting (Restore the previous greeting or return to the default message.)
7 or Hang up to save the greeting (and return to the previous menu)
0 Discard the greeting (do not save the new greeting and return to the previous menu)
2 Via a Dial Plan entry
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