Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6 217
After accessing the Department’s voicemail the User can press * and will be given the following options:
1 Repeat the options
2 Record a greeting
3 Select Forwarding
4 Add a voice tag
5 Record an initial announcement
6 Record a repeat announcement
1 On accessing voicemail press *
2 Press 2
3 The following options will be listed:
1 Repeat the options
2 Record a normal daily greeting
3 Record an out of hours greeting
4 Record an In Meeting greeting
5 Record an At Lunch greeting
6 Record an On Holiday greeting
7 Record an Off Site greeting
0 Return to Settings
Recording a greeting
Recording a daily greeting
A User can record a daily greeting for a Department as follows:
1 On accessing voicemail for the Department press *
1 Press 2
2 Press 2 again to record a normal greeting
3 The current greeting will be played
4 “Speak greeting after the tone followed by hash or silence” will then be played
5 Record the new greeting and press # when finished
6 The new greeting will be played back
7 The following options will be listed:
1 Repeat the options
2 Re-record the greeting
3 Delete the greeting (restore the previous greeting or return to the default message.)
7 or hang up to save the greeting (and return to the previous menu)
0 Discard the greeting (Do not save new greeting and return to previous menu.)
Please note: If a permanent greeting has been recorded a Department’s daily greeting will be deleted at
midnight and its permanent greeting will be used until a new daily greeting is recorded.
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