TTrroouubblleesshhoooottiinngg gguuiiddee
These instructions are only intended for as a short-term solution. Contact your local Stryker Service Technician or Account
Manager to schedule a maintenance inspection following any incident where troubleshooting is required. See your
maintenance manual for complete troubleshooting information.
CCoott ggeettss ssttuucckk wwhheenn uunnllooaaddiinngg
Scenario: Cot gets stuck halfway out when you press the red release lever at the foot end of the anchor.
1. Pull the patient left transfer lock trigger and push the cot back into the vehicle until it locks into place.
2. Hold down the red release lever at the foot end of the anchor with your thumb and use your knuckle to hold the transfer
in place while you pull the cot toward you until it raises up. Pull the cot out to unload.
CCoott ggeettss ssttuucckk wwhheenn llooaaddiinngg
Scenario: Trolley and cot get stuck halfway out when loading.
1. Check for debris in the transfer trolley lock.
2. Remove the debris so the roller will spring up. If there is no debris, see step 4.
3. Pull the cot and trolley all the way out of the vehicle to reset. Load the cot into the vehicle. The trolley will then lock into
place.
4. If there is no debris in the transfer trolley lock, pull the patient left transfer lock trigger. Load the cot into the vehicle.
CCoott wwiillll nnoott uunnlloocckk ffrroomm tthhee ttrroolllleeyy
Scenario: Cot will not release from the trolley in the loading position and the error LED is illuminated.
1. Firmly press the manual release button on the PPoowweerr--LLOOAADD control panel to release pressure in the hydraulics.
2. To lower the lifting arms, press the extend (+) button on the cot or press down (↓) on the PPoowweerr--LLOOAADD control panel.
NNoottee -- You may need to apply pressure to the lifting arms while you press the manual release button to lower the lifting
arms completely.
3. Remove the cot from the trolley.
CCoott ddooeess nnoott lloowweerr aanndd lloocckk iinnttoo tthhee ttrraannssffeerr
Scenario: Trolley arms do not lower to lock the cot into the transfer when loading.
1. Firmly press the manual release button on the PPoowweerr--LLOOAADD control panel. The cot will then lower and lock into the
transfer.
CCoott lloocckkeedd iinnttoo tthhee ttrroolllleeyy iinn tthhee llooaadd ppoossiittiioonn
Scenario: Cot begins to collapse and the trolley lifting arms do not raise.
1. Press up (↑) on the PPoowweerr--LLOOAADD control panel to raise the cot until the lifting arms stop.
2. At the foot end of the cot, press the retract (-) button to raise the cot legs. Load the cot into the vehicle.
PPoowweerr--LLOOAADD lliiffttiinngg aarrmmss ssttoopp wwhheenn llooaaddiinngg
Scenario: Lifting arms are not centered between the cot legs and amber head end LED indicators are flashing.
1. Realign the cot to center the lifting arms between the cot legs and the head end LED indicators are solid green.
2. Press up (↑) on the PPoowweerr--LLOOAADD control panel or the retract (-) button on the cot to resume loading.
EN 54 6390-709-001 Rev AB.1