Sun Microsystems StorEdge 3000 Series

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9-24 Sun StorEdge 3000 Family Installation, Operation, and Service Manual • May 2004

9.9.4 I/O Controller Module

The following flowchart provides troubleshooting procedures for the I/O controller

module.

Main Page

Table of Contents3
Product and Architecture Overview25
Comparison of Sun Storedge 3510 FC Arrays and Sun Storedge 3511 FC Arrays26
FIGURE 1-1 Sun Storedge 3510 and 3511 FC Array Front View26
TABLE 1-1 Comparison of Sun Storedge 3510 and 3511 FC Array Features26
Sun Storedge 3510 and 3511 FC Array Configurations27
TABLE 1-2 Sun Storedge 3510 and 3511 FC Array Configuration Options28
Field-Replaceable Units (Frus)29
RAID I/O Controller Modules29
I/O Expansion Modules30
Disk Drives30
Sun Storedge 3510 FC Array Disk Drives31
Sun Storedge 3511 FC Array Disk Drives31
Battery Module31
Power and Fan Modules32
Interoperability32
Fibre Channel Technology Overview33
FC Protocols33
FC Topologies33
Fibre Hubs and Switches34
Data Availability34
Scalability35
Fibre Channel Architecture35
Redundant Configuration Considerations36
Host Bus Adapters36
Active-To-Active Redundant Controller36
Host Redundant Paths36
Additional Software Tools37
Site Planning39
Customer Obligations40
Safety Precautions40
Environmental Requirements41
Electromagnetic Compatibility (EMC)41
TABLE 2-1 Environmental Specifications41
Electrical and Power Specifications42
TABLE 2-2 Power Specifications42
Physical Specifications43
Layout Map43
Rack Placement43
Tabletop Placement44
Console and Other Requirements45
Preinstallation Worksheet45
TABLE 2-4 Preinstallation Worksheet46
TABLE 2-5 Host and Fabric Switch Connectivity Summarized47
Unpacking Your FC Array49
Opening Your Package50
Checking the Package Contents51
Standard Sun Storedge Fibre Channel Array Package51
Field-Replaceable Units52
Customer-Provided Cables53
Mounting Your Array in a Rack or Cabinet53
Converting a JBOD to a RAID Array54
Connecting Your Fibre Channel Array55
Converting Your Front Bezel Locks so the Keys Cannot be Removed56
FIGURE 4-1 Front Bezel and Front Bezel Locks of an Array56
FIGURE 4-2 Sequence of Steps to Change Front Bezel Locks so Keys Cannot be Removed57
Fibre Channel Array Connections58
Sun Storedge 3510 FC Array59
FIGURE 4-3 Hardware Connections on the Back of a Dual-Controller Sun Storedge 3510 FC Array59
Sun Storedge 3511 FC Array60
FIGURE 4-4 Hardware Connections on the Back of a Dual-Controller Sun Storedge 3511 FC Array60
Connecting the Chassis to AC Power Outlets61
Connecting the Chassis to DC Power Outlets62
FIGURE 4-5 Installing a Cord Lock62
Powering up and Checking Leds64
Reviewing Channels, Ports, and Sfps65
Drive Port Connectivity in a Dual-Controller Array66
Sun Storedge 3510 FC Arrays66
FIGURE 4-7 Dedicated Drive Channels 2 on the Upper Controller and 3 on the Lower Controller in a Dual66
Sun Storedge 3511 FC Array67
Host Port Connectivity in a Dual-Controller Array67
FIGURE 4-8 Dedicated Drive Channels 2 and 3 (on both Controllers) in a Dual-Controller Sun Storedge 3511 FC Array67
Sun Storedge 3510 FC Array68
Sun Storedge 3511 FC Array68
FIGURE 4-9 Host Channels on a Dual-Controller Sun Storedge 3510 FC Array68
TABLE 4-4 Number of Host Ports and Supported Host Port Speeds68
Default SFP Placement69
FIGURE 4-10 Host Channels on a Dual-Controller Sun Storedge 3511 FC Array69
FIGURE 4-11 Default Dual-Controller Sun Storedge 3510 FC Array SFP Placement70
FIGURE 4-12 Default Dual-Controller Sun Storedge 3511 FC Array SFP Placement70
Sun Storedge 3510 FC Array Default Single Controller SFP Placement71
FIGURE 4-15 Sun Storedge 3510 Jbod/Expansion Unit Default SFP Placement71
Changing Your SFP Configuration72
FIGURE 4-16 Sun Storedge 3511 Expansion Unit Default SFP Placement72
FIGURE 4-17 Typical SFP Connector Used to Connect Cables to Chassis SFP Ports72
Configuring a COM Port to Connect to a RAID Array73
Setting an IP Address73
Setting up Out-Of-Band Management over Ethernet74
Cabling to Expansion Units76
FIGURE 4-18 Sun Storedge 3510 FC Array Attached to Two Hosts and Two Expansion Units77
FIGURE 4-19 Sun Storedge 3511 FC Array Attached to Two Hosts and Two Expansion Units78
Scaling a Sun Storedge Fibre Channel Array into a High Capacity Configuration79
Setting Loop Ids on Expansion Units80
FIGURE 4-20 Front Bezel and Front Bezel Locks of an Array80
Connecting Ports to Hosts82
TABLE 4-6 Sample Array and Expansion Units with Different Loop Ids and Drive Ids82
Power-On Sequence83
Power-Off Procedure84
Configuration Overview85
Controller Defaults and Limitations86
Planning for Reliability, Availability, and Serviceability86
Dual-Controller Considerations86
I "Controller Defaults and Limitations86
Single-Controller Considerations88
Write-Back and Write-Through Cache Options89
Software Management Tools89
Out-Of-Band Connection89
In-Band Connection90
Summary of Array Configuration90
Point-To-Point Configuration Guidelines93
A SAN Point-To-Point Configuration Example94
FIGURE 5-1 a Point-To-Point Configuration with a Dual-Controller Sun Storedge 3510 FC Array and Two Switches97
FIGURE 5-2 a Point-To-Point Configuration with a Dual-Controller Sun Storedge 3511 FC Array and Two Switches98
TABLE 5-1 Example Point-To-Point Configuration with Two Logical Drives in a Dual-Controller Array99
A das Loop Configuration Example100
TABLE 5-2 Connection for Four Servers in a das Configuration100
FIGURE 5-3 a das Configuration with Four Servers, a Dual-Controller Sun Storedge 3510 FC Array, and Two Expansion Units101
FIGURE 5-4 a das Configuration with Four Servers, a Dual-Controller Sun Storedge 3511 FC Array, and Two Expansion Units102
Connecting Two Hosts to One Host Channel (Sun Storedge 3511 FC Array Only)104
TABLE 5-3 Example Primary and Secondary ID Numbers in a Loop Configuration with Two Ids Per Channel104
Larger Configurations105
First-Time Configuration107
Initial Configuration Steps108
Viewing the Initial Firmware Window108
FIGURE 6-1 Initial Firmware Window109
FIGURE 6-2 Firmware Main Menu109
Checking Available Physical Drives110
Configuring FC Channels as a Host or Drive Channel (Optional)111
Choosing Loop or Point-To-Point Fibre Connection113
Editing and Creating Additional Host Ids (Optional)114
TABLE 6-1 Default Host Channel Ids115
Selecting Sequential or Random Optimization117
Maximum Number of Disks and Maximum Usable Capacity for Random and Sequential Optimization118
Sun Storedge 3510 FC Array119
Sun Storedge 3511 FC Array119
TABLE 6-2 Maximum Number of Disks Per Sun Storedge 3510 FC Array Logical Drive119
TABLE 6-3 Maximum Usable Capacity (Gbyte) Per Sun Storedge 3510 FC Array Logical Drive119
TABLE 6-4 Maximum Number of Disks Per Sun Storedge 3511 FC Array Logical Drive120
TABLE 6-5 Maximum Usable Capacity (Gbyte) Per Sun Storedge 3511 FC Array Logical Drive120
Sun Storedge 3510 FC Array Default Configurations121
Sun Storedge 3511 FC Array Default Configurations121
TABLE 6-6 RAID Level Definitions121
Completing Basic Configuration122
Deleting Logical Drives125
Creating Logical Drives127
FIGURE 6-3 Example of an Allocation of Local and Global Spare Drives in Logical Configurations128
Changing a Logical Drive Controller Assignment (Optional)134
Creating or Changing a Logical Drive Name (Optional)136
Partitioning a Logical Drive (Optional)137
FIGURE 6-4 Partitions in Logical Drives137
Mapping Logical Drive Partitions to Host Luns141
FIGURE 6-5 Mapping Partitions to Host ID/Luns142
Planning for 1024 Luns (Optional, Loop Mode Only)143
Using the Map Host LUN Option143
TABLE 6-8 Configuration for 1024 Luns143
Setting up Host Filter Entries148
Creating Host Filter Entries150
Creating Device Files for the Solaris Operating Environment157
Saving Configuration (NVRAM) to a Disk158
Using Software to Monitor and Manage the Sun Storedge Fibre Channel Array159
Other Supported Software160
Enabling VERITAS DMP160
The VERITAS Volume Manager ASL161
TABLE 7-1 Front Panel LED Status When Array Is First Powered on163
TABLE 7-2 Front Panel Leds164
Checking Leds165
Front Panel Leds165
FIGURE 7-2 Chassis Ear Leds and Reset Button on Front Panel165
Correcting SES or PLD Firmware Version Conflicts166
Back Panel Leds166
I/O Controller Module Leds167
FIGURE 7-3 Sun Storedge 3510 FC Array I/O Controller Module and Battery Module Leds167
FIGURE 7-4 Sun Storedge 3511 FC Array I/O Controller Module and Battery Module Leds167
FIGURE 7-5 I/O Expansion Module for a Sun Storedge 3510 FC Expansion Unit168
FIGURE 7-6 I/O Expansion Module for a Sun Storedge 3511 FC Expansion Unit168
Power Supply and Fan Module Leds170
FIGURE 7-7 AC Power Supply and Fan Module170
FIGURE 7-8 DC Power Supply and Fan Module170
TABLE 7-4 Power Supply Leds170
Maintaining Your Array171
Quick Installation (Reserved)172
Battery Operation172
Battery Status172
TABLE 8-1 Battery Status Indicators173
Silencing Audible Alarms174
TABLE 8-2 Silencing the Alarm175
Checking Status Windows 8-6176
Logical Drive Status Table176
TABLE 8-3 Parameters Displayed in the Logical Drive Status Window177
Physical Drive Status Table178
TABLE 8-4 Parameters Displayed in the Physical Drive Status Window179
Channel Status Table180
TABLE 8-5 Parameters Displayed in the Channel Status Table181
Controller Voltage Temperature Status183
View Controller Voltage and Temperature Status183
Configure a Trigger Threshold183
Viewing SES Status185
SES Temperature Sensor Locations186
TABLE 8-6 Sun Storedge 3510 and 3511 FC Array Temperature Sensor Locations186
Identifying Fans187
Viewing Event Logs on the Screen188
FIGURE 8-1 Cooling Fan Locations188
Restoring Your Configuration (NVRAM) from Disk190
Upgrading Firmware192
Patch Downloads193
Installing Firmware Upgrades193
Controller Firmware Upgrade Features194
Installing Controller Firmware Upgrades from the Firmware Application (Windows Only)195
Install Boot Record and Firmware Binary195
Install Firmware Binary Only195
Upgrading SES and PLD Firmware196
Replacing the Front Bezel and Ear Caps196
Removing the Front Bezel and Ear Caps196
Placing the Bezel and Ear Caps Back Onto the Chassis197
Troubleshooting Your Array199
RAID Luns Not Visible to the Host200
Controller Failover200
Rebuilding Logical Drives201
Automatic Logical Drive Rebuild201
FIGURE 9-1 Automatic Rebuild203
Manual Rebuild204
Concurrent Rebuild in RAID 1+0205
FIGURE 9-2 Manual Rebuild205
Identifying a Failed Drive for Replacement206
Flash Selected Drive207
Flash All SCSI Drives208
FIGURE 9-3 Flashing the Drive LED of a Selected Drive208
FIGURE 9-4 Flashing All Drive Leds to Detect a Defective Non-Flashing Drive208
Flash All but Selected Drive209
Recovering from Fatal Drive Failure209
FIGURE 9-5 Flashing All Drive Leds Except a Selected Drive LED209
Using the Reset Push Button211
Silencing Audible Alarms211
Modifying Drive-Side SCSI Parameters211
Troubleshooting Flowcharts212
Power Supply and Fan Module212
I "Power Supply and Fan Module212
FIGURE 9-2 Power Supply or Fan Module Flowchart, 2 of214
Drive Leds215
FIGURE 9-3 FC Drive Leds Flowchart, 1 of216
Front Panel Leds217
FIGURE 9-4 FC Drive Leds Flowchart, 2 of217
FIGURE 9-7 Front Panel Leds Flowchart, 3 of220
FIGURE 9-8 Front Panel Leds Flowchart, 4 of221
I/O Controller Module222
FIGURE 9-9 I/O Controller Module Flowchart223
Sun Storedge 3510 and 3511 FC Array Specifications225
Physical Specifications226
Sun Storedge 3510 and 3511 FC Array Highlights227
Agency Approvals and Standards229
Using a Standalone JBOD Array (Sun Storedge 3510 FC Array Only231
Supported Configurations (JBOD Arrays232
Supported Operating Systems (JBOD Arrays232
Supported Operating Systems (JBOD Arrays)232
Supported Host Platforms and Connection Methods (JBOD Arrays232
Supported Host Platforms and Connection Methods (JBOD Arrays)232
TABLE B-1 Supported Sun Servers and Connection Methods (JBOD Arrays232
Known Limitations Affecting Sun Storedge 3510 FC JBOD Arrays233
Using Sun Storedge 3000 Family Software Monitoring and Management Tools with JBOD Arrays233
Using Sun Storedge 3000 Family Software Monitoring and Management Tools with JBOD Arrays234
Setting the Loop ID on a Sun Storedge 3510 FC JBOD Array236
FIGURE B-1 ID Switch236
TABLE B-2 ID Switch Settings for Sun Storedge 3510 FC JBOD Arrays236
Connecting Sun Storedge 3510 FC JBOD Arrays237
FIGURE B-2 Sun Storedge 3510 FC JBOD Array Attached to a Single HBA Port238
TABLE B-3 Example of 12 Drives Shown on a 12-Disk Sun Storedge 3510 FC JBOD Array Connected to238
FIGURE B-3 Sun Storedge 3510 FC JBOD Array Attached to Two HBA Ports239
TABLE B-4 Example of 24 Drives Shown on a 12-Disk Sun Storedge 3510 FC JBOD Array Connected to240
Enabling Sun Storedge 3510 FC JBOD Array Support241
Downloading Firmware to Disk Drives in a JBOD243
Resizing Luns Greater than 1 Tbyte243
Troubleshooting Sun Storedge 3510 FC JBOD Arrays244
FIGURE B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1247
FIGURE B-5 JBOD or Expansion Unit Troubleshooting Flowchart, 2248
Converting a JBOD to a RAID Array249
Failed Component Alarm Codes251
TABLE C-1 Failed Component Alarm Codes252
Record of Settings253
View and Edit Logical Drives254
LUN Mappings256
View and Edit SCSI Drives257
View and Edit SCSI Channels258
View and Edit Peripheral Devices259
Save NVRAM to Disk and Restore from Disk260
Cable Pinouts261
RJ-45 Connector261
DB9 COM Port262
FIGURE E-2 RS-232 DB9 (EIA/TIA 574) View of the Male End262
TABLE E-1 Ethernet RJ-45 Pin Description262
TABLE E-2 Pin Names262
Configuring a Sun Server Running the Solaris Operating Environment263
Setting up the Serial Port Connection263
I "Setting up the Serial Port Connection263
Accessing the Firmware Application from a Solaris Host264
Redefining the Baud Rate for the Tip Command265
Using the Tip Command for Local Access to the Array266
Determining the WWN in the Solaris Operating Environment266
FIGURE F-2 Worldwide Name Information Displayed by the Luxadm Command267
Configuring a Windows 200X Server or Windows 200X Advanced Server269
Setting up the Serial Port Connection270
Accessing the Firmware Application from a Windows 200X Server or Windows 200X Advanced Server273
Enabling a Windows 200X Server or Windows 200X Advanced Server to Recognize New Devices and Luns273
Determining the World Wide Name for Windows 200X Servers and Windows 200X Advanced Servers278
Configuring a Linux Server281
Setting up the Serial Port Connection281
I "Setting up the Serial Port Connection281
Accessing the Firmware Application from a Linux Server283
Checking the Adapter BIOS284
Multiple LUN Linux Configuration285
Making an Ext3 File System for Linux286
Creating a File System287
Creating a Mount Point and Mounting the File System Manually288
Mounting the File System Automatically288
Determining the World Wide Name for Linux Hosts289
Configuring an IBM Server Running the AIX Operating Environment291
Setting up a Serial Port Connection292
Accessing the Firmware Application from an IBM Server Running AIX293
FIGURE I-1 RAID Array COM Port Connected Locally to the Serial Port of a Host System293
Identifying the Device on Which You will Create a Logical Volume294
Using SMIT to Enable an AIX Host to Recognize New Luns295
Creating a Volume Group296
Creating a Logical Volume297
Creating a File System297
Mounting the New File System298
Verifying that the New File System Is Mounted299
Determining the World Wide Name for IBM Servers Running AIX299
FIGURE I-2 Network Address Corresponding to WWN300
Configuring an HP Server Running the HP-UX Operating Environment301
Setting up a Serial Port Connection302
Accessing the Firmware Application from an HP Server Running HP-UX303
FIGURE J-1 RAID Array COM Port Connected Locally to the Serial Port of a Host System303
Attaching the Disk Array305
Logical Volume Manager306
Definitions of Common Terms306
Creating a Physical Volume307
Creating a Volume Group307
Creating a Logical Volume310
Creating an HP-UX File System310
Mounting the File System Manually310
Mounting the File System Automatically311
Determining the World Wide Name for HP-UX Hosts312
Configuring a Windows NT Server313
Setting up the Serial Port Connection314
The RAID Controller Can be Configured by Means of a Host System Running a VT100314
Accessing the Firmware Application from a Windows NT Server317
Enabling a Windows NT Server to Recognize New Devices and Luns317
Determining the World Wide Name for Windows NT Servers321

Sun Microsystems StorEdge 3000 Series - I;O Controller Module

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