B-14 Sun StorEdge 3000 Family Installation, Operation, and Service Manual • May 2004
3. Select option 0 (SMI).
4. Respond to the on-screen prompts to relabel the device.
B.11 Troubleshooting Sun StorEdge 3510 FC
JBOD Arrays
This section describes troubleshooting procedures and error messages you can use to
isolate configuration and hardware problems. For additional troubleshooting
information refer to the “Troubleshooting Your Array” chapter in the Sun StorEdge
3000 Family Installation, Operation, and Service Manual.
B.11.1 Troubleshooting Configuration Issues
Follow this sequence of general steps to isolate software and configuration issues.
1. Look for storage-related messages in /var/adm/messages and identify any
suspect Sun StorEdge 3510 FC JBOD arrays and fibre loops.
2. Check your Sun StorEdge Configuration Service console for alerts or messages.
3. Check revisions of software package, patches, and hardware.
4. Verify correct device file paths.
5. Check any related software, configuration, or startup files for recent changes.
Search SunSolve Online for any known related bugs and problems at:
http://sunsolve.Sun.COM
B.11.2 Troubleshooting Hardware Issues
When a problem is not otherwise reproducible, suspect hardware might need to be
replaced. Always make only one change at a time and carefully monitor results.
When possible, it is best to restore the original hardware before replacing another
part to eliminate the introduction of additional unknown problem sources.
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