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FAQ (Cannot enter the parking mode, impact recording/sensitivity, SD card insertion announcement)
Symptoms Diagnosis and troubleshooting plans
Cannot enter parking
mode
○ Product that enters the parking mode by supporting ACC (hardwiring cable- wire 3)
▶Check if the ACC side cable has poor contact.
- Check if the cable is disconnected from the fuse. Check for cut wires, etc..
▶ Check if it is an ACC fuse.
- After connecting a wiring tester to the fuse connected to ACC, test ACC/ACC OFF.
- If ACC is connected to B+, it will only operate in continuous mode but it cannot enter parking mode.
○ Product that enters the parking mode by checking the voltage (hardwiring cable- wire 2)
▶ On the PC viewer, check if the parking mode is used and check the voltage setting.
※ If you have a power supply, connect it to your product to perform tests. You can see if the product or the cable is
defective.
Impact
recording/sensitivity
○ How to check if recording is done when there is an impact
▶ Adjust the impact sensitivity and perform tests.
○ What to check if it enters the impact recording mode too frequently
▶ On the PC viewer, reduce the sensitivity level.
SD card insertion
announcement heard
○ Check if your SD card is inserted properly.
▶If your SD card is inserted properly, try to insert it again repeatedly.
○ Check if the SD card is defective.
▶ Insert a normal SD card to the defective dash cam and see if you hear the SD card insertion announcement.
▶ Insert a defective SD card to the PC and see if it is detected properly.
- When you see the format guidance text, format it and then reconnect to the dash cam and check again.
※ A dash cam's SD card is a consumable. The warranty period last for six months. If it is defective, purchase a new one.
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