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ERROR CODE AND TROUBLESHOOTING
6 - 9
CA00 Image control related
service call
color registration abnormality P. 6-88
CA10 Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
P. 6-68
CA20 H-sync detection error: H-sync detection PC board
cannot detect laser beams.
P. 6-69
CB00 Finisher related
service call
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1101]
P. 6-71
CB01 Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1101]
P. 6-71
CB10 Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1101]
P. 6-71
CB11 Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1101]
P. 6-72
CB12 Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1101]
P. 6-72
CB30 Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2
shift motor is not rotating or delivery tray is not
moving normally. [MJ-1030]
Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1101]
P. 6-72
CB31 Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1101]
P. 6-73
CB40 Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1030]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1101]
P. 6-73
CB50 Staple motor abnormality: Staple motor is not
rotating or stapler is not moving normally. [MJ-1030]
Staple unit abnormality: Staple unit is not moving
normally. [MJ-1031]
Stapler home position error: The stapler home
position sensor does not work. [MJ-1101]
P. 6-74
CB51 Stapler shift home position error: The stapler is not
at the home position. [MJ-1101]
P. 6-75
CB60 Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1030/1101]
P. 6-75
CB70 Finisher related
service call
Paper loading amount detection sensor abnormality
[MJ-1030]
P. 6-75
CB80 Backup RAM data abnormality:
1. Abnormality of checksum value on finisher
controller PC board is detected when the power
is turned ON. [MJ-1030/1031/1101]
2. Abnormality of checksum value on punch
controller PC board is detected when the power
is turned ON. [MJ-1030 (when MJ-6004 is
installed)]
P. 6-76
CB81 Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1101]
P. 6-76
Error code Classification Contents Troubleshooting