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ERROR CODE AND TROUBLESHOOTING
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[E550] Paper remaining on the transport path
1. Open the cover of the unit/area whose picture is flashing on the control panel and remove if there
is any paper on the transport path.
2. Is the sensor in the jamming area working? (Perform the input check: Refer to the following table)
3. Check if the connector on the LGC board is disconnected from the corresponding sensor in the
jamming area or the harnesses are open circuited. Correct if any.
4. Replace the sensor.
5. Replace the LGC board.
Relation between the jamming area and the corresponding sensors/covers
(If a jam is occurring in the ADU, LCF or PFP, check the board in each unit.)
Jamming area Cover Sensor Test Mode/Input check
Registration area Jam access cover Registration sensor 03-[FAX]OFF/[7]/[F]
1st drawer feed sensor 03-[FAX]ON/[1]/[G]
Exit area Fuser cover Exit sensor 03-[FAX]ON/[1]/[B]
ADU ADU ADU entrance sensor 03-[FAX]ON/[4]/[B]
ADU exit sensor 03-[FAX]ON/[4]/[A]
Bypass unit Bypass unit Bypass feed sensor 03-[FAX]ON/[4]/[D]
Feeding area
(equipment)
Side cover 2nd drawer feed sensor 03-[FAX]ON/[1]/[F]
LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[0]/[G]
PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[D]
PFP lower drawer feed sensor 03-[FAX]OFF/[8]/[D]
Bridge unit Bridge unit Bridge unit transport sensor-1
(Entrance sensor)
03-[FAX]OFF/[5]/[F]
Bridge unit transport sensor-2
(Exit sensor)
03-[FAX]OFF/[5]/[D]
Finisher Finisher door Sensors in the finisher -
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