e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved
FIRMWARE UPDATING
8 - 10
• “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not
completed properly. “Failed” appears next to the failed item on the status display. Even
though an update fails, do not turn the power OFF until other updates are finished. If "Update
Failed" appears at the bottom of the screen, turn OFF the power and then check the following
items. After confirming and clearing the problems, restart updating from the beginning.
- Do the USB media meet the conditions to be used for updating?
- Is the data file written properly on the USB media?
- Are the USB media installed properly?
- Do the USB media and equipment operate properly?
• When an error occurred and the update failed, “Update Failed” or “Failed” appears on the
screen and an error code appears next to the message. The content of each error code is
shown below.
OS update Error
Error number Error content
O01 FROM writing failed
O02 FROM verification error
O03 File operation error
O04 SRAM flag set error
O05 Electronic key data backup error
O06 Device error
HDD update Error
Error number Error content
H01 File creation error
H02 File decompression error
H03 Partition mount error
H00 Other errors
Engine update Error
Error number Error message Error content
M01
Time out
(When the download is requested)
Communication timeout
(When the download is requested)
M02
Time out
(When the download is written)
Communication timeout
(When the download is written)
M03
Time out
(When the download is finished)
Communication timeout
(When the download is finished)
M04
Reception failed
(When the download is requested)
Downloading request was denied.
(When the download is requested)
M05
Deletion error
(When the download is written)
Deletion error
(When the download is written)
M06
Writing error
(When the download is written)
Writing error
(When the download is written)
M07
Checksum error
(When the download is finished)
Checksum error
(When the download is finished)
M08
Reception status code abnormality
(When the download is requested)
Reception status code abnormality
(When the download is requested)
M09
Reception status code abnormality
(When the download is written)
Reception status code abnormality
(When the download is written)
M10
Reception status code abnormality
(When the download is finished)
Reception status code abnormality
(When the download is finished)