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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
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[E061] Incorrect paper size setting for upper drawer
[E062] Incorrect paper size setting for lower drawer
[E063] Incorrect paper size setting for PFP upper drawer
[E064] Incorrect paper size setting for PFP lower drawer
[E065] Incorrect paper size setting for bypass tray
[E550] Paper remaining on the transport path
Relation between the jamming area and the corresponding sensors/Right cover
(If a jam is occurring in the ADU or PFU check the board in each unit.)
Classification Error content
Other jam The size of paper in the 1st drawer differs from size setting of the
equipment.
Check item Measures
Paper size If any paper remains in the equipment or drawer, remove it. Match
the paper size of the drawer setting and the one in the drawer.
Classification Error content
Other jam Paper remaining jam on the transport path
Proce
dure
Check item Result Measure
Next
Step
1
Open the cover of the unit/
area whose picture is
blinking on the control
panel. Is there any paper
on the transport path?
Yes Remove the paper.
No
2
2
Is the sensor in the
jamming area working?
(Perform the input check
in the test mode: refer to
the following table)
Yes
3
No • Check if the connector of the sensor is
disconnected.
• Check if any of the connectors on the MAIN
board is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
• Replace the sensor.
3
MAIN board • Replace the MAIN board.
Parts to be replaced Remark
Sensor Refer to the following table
MAIN board
Jamming area Cover Sensor Test mode/Input check
Registration area Right cover Registration sensor 03-[A]/[A]
Exit area Right cover Exit sensor 03-[A]/[B]
ADU Right cover ADU transfer sensor 03-[1]/[C]
PFU PFU side cover PFU drawer feed sensor 03-[4]/[A]
PFP PFP side cover PFP upper drawer feed sensor 03-[1]/[E]
PFP upper lower feed sensor 03-[2]/[C]
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