4 Communication
Connecting to a PC
Connecting your unit to a PC allows you to copy files, synchronize information, send and receive e-
mail and install applications on your unit. Connectivity software is pre-installed on your handheld
unit.
Microsoft Windows Vista and Windows 7
Microsoft Windows Mobile Device Center may be pre-installed on your PC. If it is not on your PC, go
to www.microsoft.com and search for Windows Mobile Device Center to install it.
Note – It does not recognize the serial port and Serial ActiveSync is not supported at all. You must connect by
either USB or Bluetooth.
Microsoft Windows XP SP3 or later
Microsoft ActiveSync 4.5 or later is required. (Microsoft Office Outlook® 2000 and older is not
supported.)
Note – If you have an earlier version on your PC, you need to upgrade to version ActiveSync 4.5 prior to
connecting to your unit. Go to http://www.microsoft.com and search for ActiveSync.
CAUTION – Do not connect your unit to the USB port on the PC until after you install connectivity software to your
PC. If you prematurely connect the unit to your PC, your PC USB drivers may get into a confused state and will not
connect. If you suspect that something like this has happened, uninstall the connectivity software on your PC,
reboot, and reinstall.
After the connectivity software is installed on the PC, connect the unit to the PC:
1. Connect the USB end of the synchronization cable to the PC.
2. Turn on your unit.
3. Connect the mini-USB end of the cable to your unit.
Troubleshooting connection problems
1. Confirm that the unit is configured to communicate with the PC.
Tap / ActiveSync / Menu / Connections. Confirm that the checkbox Synchronize all PC’s
using this connection is checked, and USB is selected from the dropdown list.
2. If the unit is unable to connect to the PC via ActiveSync, try disabling any personal firewall
software running on the PC. TCP/IP ports need to be open.
3. Reset the unit.
Ranger Series Handheld Computer 40
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