5 Troubleshooting
What do I do to keep my battery from failing during
a job?
Consider carrying a fully charged spare battery in the field. The unit is designed so that battery
replacement can be easily done.
How do I delete files?
Open File Explorer and browse to the file to be deleted. Touch and hold on the file and tap Delete
from the menu that appears. Unlike PC’s, Windows Embedded Handheld does not support a
Recycle Bin. Once you delete a file, it cannot be recovered.
How can I see file extensions or file attributes?
Windows Embedded Handheld File Explorer does not support viewing file extensions like Windows
Explorer on a PC. You can connect the unit to your PC and browse from the PC to view file
extensions. (See Connecting to a PC, page 40.)
Third-party file management programs are available for Windows Embedded Handheld devices that
may support a Recycle Bin, viewing file extensions and more.
How can I tell how much memory is available?
Tap / Settings / System / Memory to view available free storage and program memory. Tap
Storage Card to view available memory on memory cards that may be installed.
How can I make the display more viewable?
Tap / Settings / System / Backlight / Brightness to adjust the display brightness; however, this
will reduce battery life.
You can also change the background theme found under / Settings / Home. Confirm that you
have only one screen protector in place.
Can I use my SD device with my unit?
SD (and SDHC) memory cards work as long as they are supported with Microsoft Windows
Embedded Handheld 6 drivers. SDIO cards are not supported.
Ranger Series Handheld Computer 56