TROUBLESHOOTING
45
YES
YES
NO
NO
YES
Is the food item in the
correct starting state
(e.g., frozen, fresh, etc.)?
NO
Ensure the food item
is being properly
stored/prepared
before cooking.
YES
NO
Ensure that the correct
amount is being
cooked - not more or
less than the recipe
specifies.
Is the correct amount
of food (portion)
being cooked?
NO
Ensure that the food
item is properly
prepared.
YES
Is the food item being prepared correctly
and consistently? For example, bread cuts
are straight and not āVā cuts, meat is
sliced at correct thickness, pizza dough is
correct consistency, etc.
YES
Is the menu part number and
revision correct? Verify with
customer or contact
TurboChef Customer Service.
NO
Are there any fault
codes present? See page
35.
Troubleshoot the
fault(s) using the steps
on pages 35-42.
NO
Are there any fault
codes present? See page
35.
YES
NO
Does the problem
occur EVERY time the
food item is cooked?
Replace the control
board.
Troubleshooting:
Food Not Cooking Properly
Does the problem occur for all
programmed recipes? For example, are all
recipes undercooked/overcooked/etc.?
Contact TurboChef
Customer Service to
obtain the correct menu
and load it to the oven.
NO
YES
Is the menu part number and
revision correct? Verify with
customer or contact
TurboChef Customer Service.
Troubleshoot the
fault(s) using the steps
on pages 35-42.
YES
Is the lower air diverter
installed?
Install the lower air
diverter and ensure it is in
place after each cleaning.
NO
YES