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Tynetec Advent XT2 - Maintenance & Care

Tynetec Advent XT2
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Doc No. FM0816 issue 4 Page 4
2. REGULATORY INFORMATION
This symbol on the product indicates it complies with all relevant EU Directives as required by law.
Radio & Telecommunication Terminal Equipment; R&TTE Directive 1999/5/EC
Safety of Information Technology Equipment; EN 60950-1:2006+A12:2011
Electro Magnetic Compatibility; EMC 2004/108/EC
Restriction of Hazardous Substances; RoHS 2011/65/EU
A copy of the complete Declaration of Conformity is available on request.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on
the environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.
NTENTS
3. MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend an annual
maintenance contract. This will provide vital assistance in times of need from a nationwide team of trained Service
Engineers who specialise in Warden Call systems.
A preventative maintenance visit (PMV) is also recommended, this covers the replacement of all batteries, a full
system test, software updates (where applicable) and a Service Certificate.
For more information on Maintenance Contract Packages and PMV’s please contact your local Tynetec Approved
Installer, a list can be found on our website; www.tynetec.co.uk/installer-locator
MONTHLY MAINTENANCE
All user interface equipment i.e. intercoms, telephones, pendants and DECT should be regularly cleaned with anti-
bacterial wipes, at the same time they should be checked for signs of external physical damage. Broken or cracked
plastic cases can trap dirt and contribute to the spread of germs. Products needing repair can be returned via the
website; www.tynetec.co.uk/returns-policy
ANNUAL MAINTENANCE
Although the XT2 controller batteries are monitored and a poor state of charge is reported automatically it is best
practice to have the batteries tested every year and replaced every 5 years. At the same time a full system test should
be performed to ensure all equipment is operating correctly.
In the unlikely event that the XT2 controller needs to be turned-off or reset, please ensure all active
calls are actioned before proceeding.

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