Technical Support
File
The report file contains information that is helpful to diagnose and
reproduce issues. The file contains records of previous robot failures, as
well as current robot configurations, programs and installations. The report
file can be saved to external USB drive. On the Log screen, tap Support
file and follow the on-screen instructions to access the function.
NOTICE
The export process can take up to 10 minutes depending
on USB drive speed and the size of files collected from
robot file system. The report is saved as a regular zip file,
that is not password protected, and can be edited before
sending to technical support.
3.9. Program and Installation Manager
Description The Program and Installation Manager refers to three icons that allow you
to create, load and configure Programs and Installations:
•
New...
•
Open...
•
Save...
The File Path displays your current loaded Program name and the type of
Installation.
File Path changes when you create or load a new Program or Installation.
You can have several installation files for a robot. Programs created load
and use the active installation automatically.
UR5e 329 User Manual
Copyright © 2009–2023 by UniversalRobotsA/S. All rights reserved.
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