TROUbLEShOOTING TIPS
experiencing the slow connection and then reconnect or enable the Wi-Fi
connection and try the connection again.
In rare cases you may also need to:
• Unplug the Ethernet cable to your Gateway and restart the Gateway, wait
1-2 mins. and insert the Ethernet cable again.
• Under limited circumstances you may use a port forwarding configuration on
the Gateway, based on the application you are using (refer to the 5.0e/ Port
Forwarding section or Verizon’s support online help for more details).
6.0g/ LEDS AND WPS bUTTON
System LED
LED Mode Status LED Pattern
System Status (
Power)
Bootup
System booting Soft blink white
Firmware update Fast blink white
Regular usage mode Rest mode Solid white
Wired WAN connectivity In service Solid blue
IP Passthrough mode
IPPT ( IP Passthrough)
enabled
Solid green
Other
Factory reset Fast blink yellow
Hardware error Soft blink red
No SIM card Hard blink red
No signal; not connected to
Internet
Solid red
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