06 / TROUBLESHOOTING
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6.1/ FREQUENTLY ASKED QUESTIONS
6.1a/ I’VE RUN OUT OF EThERNET PORTS ON MY VERIZON
bUSINESS INTERNET GATEWAY. hOW DO I ADD MORE
COMPUTERS OR DEVICES?
Plugging in an Ethernet hub or switch expands the number of ports on your
Gateway.
• Run a straight-through Ethernet cable from the Uplink port of the new hub to
the Gateway.
Use a crossover cable if there is no Uplink port/switch on your hub, to connect to
the Gateway.
• Remove an existing device from the Ethernet port on your Gateway and use
that port.
6.1b/ hOW DO I ChANGE ThE PASSWORD ON MY GATEWAY UI?
To change the password:
1. On the main screen, select Advanced, then select System Settings in the
System section.
2. In the User Settings section, set a new password.
6.1c/ IS ThE WI-FI OPTION ON bY DEFAULT ON MY GATEWAY?
Yes, your Gateway’s Wi-Fi option is activated out of the box.
6.1d/ IS ThE WI-FI SECURITY ON bY DEFAULT WhEN ThE WI-FI
OPTION IS ACTIVATED?
Yes, with the unique WPA2 (Wi-Fi Protected Access II) key, also called the
Wi-Fi Password, that is printed on the sticker on the bottom of your Gateway.
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