7 Malfunctions
7.1 Notes
In this chapter you will find a description of possible malfunctions, their possible
causes and suitable measures for troubleshooting. The measures stated must be
performed by trained and qualified operation and maintenance personnel only.
CAUTION
Tasks for troubleshooting going beyond the ones mentioned here must be per-
formed by specially trained personnel only! Strictly follow the safety instruc-
tions!
7.2 Malfunctions Descriptions
Symptom Causes/Measures
The laser system cannot be
switched on.
• Check the plug.
• Check the main switch.
• Check the power supply, e.g. RCD (residu-
al current protective device)
• Only Videojet 3130/Videojet 3330/Videojet
3140/Videojet 3340:
Check the fuses (for this remove the IP
sealing at the back of the supply unit, I9,
see section "Elements on the Supply
Unit").
The system does not boot or
booting takes very long.
• Please note that the booting process can
take several minutes.
• Check the size of the database, the boot-
ing time depends on that.
• Note the booting time and report it to the
service helpdesk.
The laser cannot be started. • Check the interlock (must be closed).
• Check for error messages.
• Check the key switch (must be closed).
• Check for an external STOP signal.
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Videojet 3140/3340/3640/7 Malfunctions