Weidmüller AC SMART VALUE Socket User Manual

Troubleshooting
104
Operating instructions – AC SMART
Error ID Description Recommended action
9 The charging plug on the EV charging
box cannot be interlocked.
► Remove the charging plug from the charging
socket on the EV charging box.
► Disconnect the EV charging box from the power
supply.
► Check the charging plug and charging socket for
contamination.
► Remove slight contamination yourself, or com-
mission an electrician to carry out cleaning, see
Chapter 11.
► Connect the EV charging box to the power
supply.
► Connect the vehicle to the EV charging box once
again. Ensure the charging plug is connected
correctly.
► Start the charging process.
► If the error occurs again, contact an electrician.
10 The charging plug on the EV charging
box cannot be released.
► Check whether the charging plug has become
tilted or if there is some other mechanical load.
► Switcho󰀨theresidualcurrentprotectivedevice.
► Switch the residual current protective device
back on after 10 seconds.
► If the error occurs again, contact an electrician.
11 The vehicle exceeds the current limit.
The charging process is ended.
► Restart the charging process.
► If the error occurs again, contact the vehicle
manufacturer.
12 A power outage was detected. ► Check whether the circuit breaker and the
residual current protective device in the building
distribution or sub-distribution are switched on.
► Check the charging cable and the EV charging
box for obvious damage. Commission an
electrician to complete the repair.
or
► If the circuit breaker or residual current protective
device has tripped, contact an electrician.
► Check the wiring between the sub-distribution
and the EV charging box.
► Check the EV charging box and charging cable
for damage, and complete the inspection steps
according to the commissioning protocol once
again.
► If the error occurs again, contact Weidmüller
Service.
13 The charging station is not available
(Status F). The EV charging box may
be in maintenance mode.
► If further errors are displayed, correct these
errorsrstusingtherecommendedactions.
► If error 13 is still active, contact the operator of
the EV charging box or an electrician.
14 The digital inputs are not working
correctly.
► Contact an electrician.
► Check the wiring of the digital inputs.
► Check the settings of the EV charging box in the
web server.

Weidmüller AC SMART VALUE Socket Specifications

General

Brand	Weidmüller
Model	AC SMART VALUE Socket
Category	Automobile Accessories
Language	English