Western Scale M1 - Troubleshooting and Error Resolution; Power-Up Troubleshooting; Error Message Guide

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Indicator Technical Manua
l
TROUBLESHOOTING & ERROR MESSAGES
Unit won’t power up:
Check diagnostic LED lamps on the Mother board.
GREEN LED OFF: The Power Supply module is NOT receiving AC power.
• Verify power source (Cords, Outlets, breakers).
• If power source is good, the Power Supply module may
be damaged.
GREEN LED ON: The Power Supply module is receiving AC power.
• Check Power Supply module connection to Mother
board.
• Power Supply module or Mother board may be
damaged.
Error Message Condition Solution
Err 1
Cannot print on motion or if
scale is overloaded.
Wait for scale weight to settle
before attempting to print. If
overloaded, remove weight.
Err 2
Cannot TARE on motion or if
gross weight is at zero or
below zero.
Place a weight on the scale
and wait for weight to settle
before attempting to tare.
Err 3
Calibration checksum error.
The calibration memory is
corrupted.
Recalibrate. Call WSCL
factory for assistance.
Err 4
Cannot ZERO scale outside
of zero range.
Clean scale (debris may have
accumulated); - or -
Deadload scale; - or-
Increase Pushbutton Zero
Range (P2.0).
EEEEEE
Scale Overload Error: Scale
weight is greater than scale
capacity.
Remove weight from scale.
– – – – – –
Remote Display Mode:
Communications lost.
Verify wiring/cable.
Verify Indicator requirements
(Data Format and Output
String, etc.)
Verify Indicator is transmitting.