Safety | Warranty claims
9.6 Warranty claims
During the warranty period of 12months from transfer of
risk, the purchaser has statutory warranty entitlements.
The vendor should always be afforded the opportunity to
rectify errors within an appropriate period.
Claims that exceed the above terms, in particular damage
claims as aresult of consequential damage, are excluded to
the extent that this is legally permissible.
Material defects shall be reported to the vendor
immediately and in writing.
No warranty is provided:
• On any parts subject to natural wear and tear. This
includes seals, mixers, and brewing unit, among other
items.
• For malfunctions due to the effect of the weather,
scale build-up, chemical, physical, electrochemical or
electrical effects, unless attributable to afault on the
part of WMF.
• If awater filter is not fitted even though the local water
supply requires use of awater filter and malfunctions
occur as aconsequence.
• With respect to faults which occur as aresult of
failure to follow handling instructions and regulations,
maintenance and care of the device (e.g. User Manual
and maintenance instructions).
• With respect to faults which occur as the result of
failure to use original WMFspare parts or incorrect
assembly by the purchaser or by third parties or by
faulty or negligent treatment.
• With respect to the consequences of improper
modifications undertaken without our consent or
by repair or reconditioning work on the part of the
purchaser or by third parties.
• With respect to faults caused by inappropriate or
improper use.
w Instructions in Customer
Check-up Kit.
Follow the manual.
The customer is advised in the
order confirmation whether or not
use of awater filter is required.
w Maintenance
page 52