Xerox 6015/NI User Manual

Troubleshooting
184 WorkCentre 6015 Color Multifunction Printer
User Guide
Symptom
Cause
Solution
Only one color is faded.
Toner cartridge is empty or
damaged.
Check the condition of the toner cartridge
and replace it if necessary.
Stray black dots or white areas
(dropouts).
The paper is outside the
recommended specification range.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see Supported Paper
on page 72.
The toner cartridges are not Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace them if
necessary. For details, see Consumables
on page 160.
 Vertical black or color
streaks or multiple colored
streaks or lines.
 Streaks in only one color.
The toner cartridges are not Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace them if
necessary. For details, see Consumables
on page 160.
There is a problem with the toner
cartridge for that color.
Check the toner cartridge for damage
and replace if necessary. For assistance,
go to the Xerox
®
Support website at
www.xerox.com/office/WC6015support.
Color around the edge of
printing is incorrect.
The color registration is incorrect.
Adjust the color registration. For details,
see Color Registration on page 157.
Partial blanks, creased paper,
or blotted printing.
The paper is damp.
Replace the paper.
The paper is outside the
recommended specification range.
Replace the paper with a recommended
size and type. For details, see Supported
Paper on page 72.

Xerox 6015/NI Specifications

General

Brand	Xerox
Model	6015/NI
Category	All in One Printer
Language	English