AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Note: If the cartridge is
not supported, then
install a supported one.
2 Print the document.
Is the printer printing blank or white
pages?
Go to step 2. The problem is solved.
SStteepp 22
1 Remove the imaging unit.
WWaarrnniinngg——
PPootteennttiiaall DDaammaaggee::
Do not expose the
color imaging kit and
black imaging unit to
direct light for more
than 10 minutes.
Extended exposure to
light may cause print
quality problems.
WWaarrnniinngg:: Do not
touch the
photoconductor drum.
Doing so may affect
the quality of future
print jobs.
2 Insert the imaging unit.
3 Print the document.
Is the printer printing blank or white
pages?
Contact Contacting Customer
Support
The problem is solved.
172
Xerox
®
B410 Printer User Guide
Troubleshooting
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