Xerox B410 User Manual

Xerox
®
B410 Printer User Guide 7
Replacing the Imaging Unit. .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 160
Replacing the Tray ...... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ... 162
Resetting the Supply Usage Counters .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 163
Cleaning Printer Parts. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. ....... .. .. .. ..... .. .. .. ..... .. 164
Cleaning the Printer . .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. . 164
Cleaning the Touch Screen . .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. . 164
Cleaning the Feed Rolls. .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. . .. .. .. 164
Saving Energy and Paper . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ....... .. .. .. ..... .. .. .. 166
Configuring Power Save Mode Settings. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. . .. .. .. 166
Adjusting the Brightness of the Display . .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 166
Conserving Supplies ..... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 166
Moving the Printer to Another Location .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. . 167
Troubleshooting.. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 169
Print Quality Problems . .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. . 170
Printing Problems ... .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 171
Print Quality is Poor.. .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 171
Print Jobs do not Print.. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ... 203
Confidential and other held documents do not print ... .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. . 204
Job Prints from the Wrong Tray or on the Wrong Paper.... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. . 206
Slow Printing.... .. .. .. ..... .. .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 207
The Printer is not Responding . .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 210
Unable to read flash drive.... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 212
Enabling the USB port.... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 214
Clearing Jams. . .. .. .. .. .. .. . .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 215
Avoiding Jams.. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. ...... 215
Identifying Jam Locations .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. . 216
Paper Jam in Door A .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. ...... 217
Paper Jam in Door B. .. .. .. .. .. . .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 220
Paper jam in the multipurpose feeder. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. ....... .. .. .. ..... .. .. .. ..... .. 220
Paper jam in trays.. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. 221
Paper jam in the duplex unit. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. . 222
Network Connection Problems . .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ... 224
Cannot open Embedded Web Server .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 224
Cannot Connect the Printer to the Wi-Fi Network. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 225
Hardware options problems .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ... 227
Cannot detect internal option . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 227
Internal solutions port does not operate correctly .. .. ....... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. . 229
Parallel or serial interface card does not operate correctly. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. . 230
Defective flash detected ... .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 230
Not enough free space in flash memory for resources . . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 230
Issues with Supplies . .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. ..... .. .. .. 231
Replace Cartridge Printer Region Mismatch . .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. . 231
Non-Xerox Supplies .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. ...... 232
Paper Feed Problems.. .. .. . .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 233
Envelope Seals when Printing.. ..... .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. . 233
Contents

Xerox B410 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Duplex printing mode	Auto
Print resolution black	1200 x 1200 DPI
Warm-up time (from sleep mode)	6.9 s
Time to first page (black, normal)	5.4 s
Print margins (top, bottom, right, left)	4.2 mm
Print speed (black, normal quality, A4/US Letter)	47 ppm
Duplex print speed (black, normal quality, A4/US Letter)	24 ppm
PCL fonts	94
Printer fonts	Bitmap, PCL, PostScript
Printing colors	Black
Country of origin	China
Maximum duty cycle	175000 pages per month
Recommended duty cycle	0 - 20000 pages per month
Number of print cartridges	1
Page description languages	PCL 5, PCL 6, PDF 1.7, PostScript 3
Total input capacity	650 sheets
Total output capacity	250 sheets
Paper tray 1 input capacity	550 sheets
Multi-Purpose tray input capacity	100 sheets
Custom media width	105 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 360 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Rough paper
Paper tray media weight	60 - 120 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Multi-purpose tray media types	Bond paper, Envelopes, Glossy paper, Heavyweight paper, Labels, Letterhead, Plain paper, Preprinted forms, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Display	LCD
Control type	Touch
Product color	Grey, White
Display diagonal	4.3 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	47-63 Hz
Power consumption (off)	0.1 W
Power consumption (standby)	7.7 W
Power consumption (printing)	669 W
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, Windows Server 2022
Windows operating systems supported	Windows 10, Windows 11
Storage temperature (T-T)	-40 - 40 °C
Operating temperature (T-T)	15 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Cables included	AC
USB connector	USB Type-A / USB Type-B
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	FIPS 140-2, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Storage media	eMMC
Internal memory	1024 MB
Internal storage capacity	8 GB
Sound power level (printing)	71 dB
Sound pressure level (printing)	56 dB
Sound pressure level (quiet mode)	52 dB
Sound pressure level (duplex printing)	55 dB
Package depth	470 mm
Package width	430 mm
Package height	420 mm
Package weight	18000 g

Weight and Dimensions

Depth	373 mm
Width	399 mm
Height	308 mm
Weight	15200 g