Xerox Phaser 3600 User Manual

9.14 < Troubleshooting>
Vertical lines If black vertical streaks appear on the page:
• The drum inside the print cartridge has
probably been scratched. Install a new print
cartridge.
Gray
background
If the amount of background shading becomes
unacceptable, the procedures below may fix the
problem.
• Change to lighter weight pages. See page 5.3.
• Check the printer’s environment; very dry (low
humidity) or high humidity (higher than 80%
RH) conditions can increase the amount of
background shading.
• Remove the old print cartridge and install a
new one. See page 8.4.
Toner smear
• Clean the inside of the printer. See page 8.1.
• Check the type and quality. See page 5.2.
• Remove the print cartridge and install a new
one. See page 8.4.
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of
the page at even intervals:
•The print cartridge may be damaged. If a
repetitive mark occurs on the page, print a
cleaning sheet several times to clean the
cartridge; see page 8.2. After the printout, if
you still have the same problems, install a new
print cartridge. See page 8.4.
• Parts of the printer may have toner on them. If
the defects occur on the back of the page, the
problem will likely correct itself after a few more
pages.
• The fusing assembly may be damaged.
Contact a service representative.
Condition Suggested solutions
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Background
scatter
Background scatter results from bits of toner
distributed on the printed page.
• The paper may be too damp. Try printing with a
different batch of paper. Do not open packages
of paper until necessary so that the paper does
not absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the reverse
side. Printing on seams can cause problems.
• If background scatter covers the entire surface
area of a printed page, adjust the print
resolution through your software application or
via the printer properties window.
Misformed
characters
• If characters are improperly formed and
producing hollowed images, the paper stock
may be too slick. Try a different paper. See
page 5.3.
• If characters are improperly formed and
producing a wavy effect, the scanner unit may
need service. Verify that it also occurs on a
demo page (see page 2.9). For service, contact
a service representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See
page 5.2.
• Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the type and quality. Both high
temperature and humidity can cause paper
curl. See page 5.2.
• Turn over the stack of paper in the tray. Also try
rotating the paper 180° in tray.
• Try printing to the rear cover (face-up).
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See
page 5.2.
• Open the rear cover and try printing to the rear
cover (face-up).
• Turn over the stack of paper in tray. Also try
rotating the paper 180° in tray.
Condition Suggested solutions
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Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm