Xerox Phaser 3600 User Manual

9.17 < Troubleshooting>
The machine does not
print.
The CUPS (Common Unix Printing
System) version distributed with SuSE
Linux 9.2 (cups-1.1.21) has a problem
with ipp (Internet Printing Protocol)
printing. Use the socket printing instead of
ipp or install later version of CUPS (cups-
1.1.22 or higher).
Some color images
come out all black.
This is a known bug in Ghostscript (until
GNU Ghostscript version 7.05) when the
base color space of the document is
indexed color space and it is converted
through CIE color space. Because
PostScript uses CIE color space for Color
Matching System, you should upgrade
Ghostscript on your system to at least
GNU Ghostscript version 7.06 or later. You
can find recent Ghostscript versions at
www.ghostscript.com
.
Some color images
come out in
unexpected color.
This is a known bug in Ghostscript (until
GNU Ghostscript version 7.xx) when the
base color space of the document is
indexed RGB color space and it is
converted through CIE color space.
Because PostScript uses CIE color space
for Color Matching System, you should
upgrade Ghostscript on your system to at
least GNU Ghostscript version 8.xx or
later. You can find recent Ghostscript
versions at www.ghostscript.com
.
The machine does not
print whole pages and
its output is half page
printed.
It is a known problem that occurs when a
color printer is used on version 8.51 or
earlier of Ghostscript, 64-bit Linux OS,
and reported to bugs.ghostscript.com as
Ghostscript Bug 688252. The problem is
solved in AFPL Ghostscript v. 8.52 or
above. Download the latest version of
AFPL Ghostscript from http://
sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
I encounter error
“Cannot open port
device file” when
printing a document.
Please avoid changing print job
parameters (via LPR GUI, for example)
while a print job is in progress. Known
versions of CUPS server break the print
job whenever print options are changed
and then try to restart the job from the
beginning. Since Unified Linux Driver
locks port while printing, the abrupt
termination of the driver keeps the port
locked and therefore unavailable for
subsequent print jobs. If this situation
occurred, please, try to release the port.
Condition Suggested solutions
Common Macintosh problems
The printer does not
print PDF file correctly.
Some parts of
graphics, text, or
illustrations are
missing.
Incompatibility between the PDF file and
the Acrobat products:
Printing the PDF file as an image may
solve this problem. Turn on Print As
Image from the Acrobat printing options.
N
OTE: It will take longer to print when you
print a PDF file as an image.
Condition Suggested solutions
The printer does not
print a document from
Acrobat Reader.
You should change the Print Method
option to Print as Image when you print
from Acrobat Reader.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
Update your Mac OS to OS 10.3.3 or
higher.
Some letters are not
displayed normally
during the Cover page
printing.
This problem is caused because Mac OS
can not create the font during the Cover
page printing. English alphabet and
numbers are displayed normally at the
Cover page.
When printing a
document in Mac OS
with Acrobat Reader 6.0
or higher, colors print
incorrectly.
This problem is caused because the
resolution setting in the printer driver
may not be matched with that in Acrobat
Reader.
Make sure that the resolution setting in
your printer driver matches that in
Acrobat Reader.
Condition Suggested solutions

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm