Xerox VersaLink C415

WIRELESS NETWORK ADAPTER PROBLEMS
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The device does not recognize the Wireless Network
Adapter.
• Ensure that the Wireless Network Adapter is
installed in an active USB port. For details, refer to
the System Administrator Guide at www.xerox.com/
office/VLC415docs.
• If extension cable is used, ensure that it is attached
to the Wireless Network Adapter correctly.
• Ensure that the correct Wireless Network Adapter is
installed. The compatibility of the Wireless Network
Adapter is dependent on the device model and
software version.
Degradation in performance has occurred. Check the wireless signal strength for the Wireless
Network Adapter. For details, refer to the System
Administrator Guide at www.xerox.com/office/
VLC415docs. If the wireless signal strength is low, do
the following:
• Place the wireless router or Access Point (AP) in a
centralized location.
• Position the Wireless Network Adapter closer to the
AP, and ensure that the wireless router or AP is
located away from walls or large metal objects.
• Remove any physical obstructions between the AP
and the Wireless Network Adapter, and ensure that
the adapter is positioned away from walls or large
metal objects.
• Position the Wireless Network Adapter on the Xerox
device in direct view of the wireless router or AP.
• If applicable, consider upgrading the wireless router
or AP to a high-gain antenna that transmits the
wireless signals in one direction only.
Xerox
®
VersaLink
®
C415 Color Multifunction Printer User Guide 255
Troubleshooting