PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The paper is moist from humidity. Remove the paper from the tray, and replace it with
new dry paper.
Too much static electricity is present. Try a new ream of paper
Using unsupported paper. Use only Xerox approved paper. For details, refer to
Supported Paper.
Humidity is too high for coated paper. Feed paper one sheet at a time.
Jams in the Document Feeder
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
Unsupported paper of the wrong size, thickness, or
type.
Use only Xerox-approved paper. For details, see
Supported Paper.
Originals are torn, previously stapled, bent, or folded. Ensure that the originals are not torn, bent, or folded. If
previously stapled, remove all staples and separate the
sheets by fanning them.
The documents loaded in the document feeder exceed
the maximum capacity allowed.
Place fewer documents in the document feeder.
Improperly adjusted document feeder guides. Adjust the paper guides to fit snugly against the paper
loaded in the document feeder.
Xerox
®
VersaLink
®
C415 Color Multifunction Printer User Guide 265
Troubleshooting