Xerox WorkCentre 3345

Probable Causes Solutions
Using unsupported paper. Use only Xerox-approved paper. For details, refer to
Supported Paper.
Humidity is too high for coated paper. Feed paper one sheet at a time.
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Probable Causes Solutions
The paper is not correctly positioned in the tray.
• Remove the misfed paper and reposition it
properly in the tray.
• Adjust the paper guides in the tray to match the
size of the paper.
The paper tray is too full. Remove some of the paper. Do not load paper past
the fill line.
The paper guides are not correctly adjusted to the
paper size.
Adjust the paper guides in the tray to match the size
of the paper.
The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it
still misfeeds, do not use that paper.
The paper is moist from humidity. Remove the moist paper and replace it with new, dry
paper.
Using paper of the wrong size, thickness, or type. Use only Xerox approved paper. For details, refer to
Supported Paper.
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Probable Causes Solutions
Labels are missing, curled, or are pulling away from
the backing sheet.
Do not use any sheet where labels are missing,
curled, or pulled away from the backing sheet.
The label sheet is facing the wrong way in the tray.
• Load label sheets according to the instructions
from the manufacturer.
• Load labels print side up in the bypass tray.
• Do not load labels in the high-capacity feeder.
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Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
Troubleshooting