Xerox WorkCentre 3345 User Manual

Probable Causes Solutions
Envelopes are loaded incorrectly in the bypass tray.
• Load envelopes in the bypass tray with the print
side up, flaps closed, and the short edge leading
into the printer.
• Ensure that the width guides rest loosely against
the edge of the envelopes without restricting their
movement.
Envelopes are wrinkling. The heat and pressure of the laser printing process
can cause wrinkling. Use supported envelopes. For
details refer to Guidelines for Printing Envelopes.
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Probable Causes Solutions
Some paper remains jammed in the printer. Recheck the paper path. Ensure that you have
removed all of the jammed paper.
One of the printer doors is open. Check the doors on the printer. Close any door that is
open.
Note: Check for any torn pieces of paper in the paper path, then remove the paper.
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Probable Causes Solutions
Using paper of the wrong size, thickness, or type.
• Use only Xerox-approved paper. For details, refer
to Supported Paper Types and Weights for
Automatic 2-Sided Printing.
• For automatic 2-sided printing, do not use
transparencies, envelopes, labels, reused paper,
damaged paper, or paper heavier than 105 g/m².
Paper is loaded in the wrong tray. Load paper into the correct tray. For details, refer to
Supported Paper.
Tray is loaded with mixed paper. Load the tray with only one type and size of paper.
Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
187
Troubleshooting

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm