Xerox WorkCentre 5021 User Manual

Problem solving
WorkCentre 5019/5021
User Guide
11-9
Dirt appears at
regular intervals
in the printout.
The paper feed path is dirty. Print several sheets.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the drum cartridge on
page 10-7.
White spots
appear in areas
of black fill.
The paper is unsuitable. Load the correct type of paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the drum cartridge on
page 10-7.
The printout
comes off on the
fingers.
The toner is not
fused to the
paper.
The paper is
contaminated
with toner.
The paper is damp. Replace the paper with new paper.
The paper is unsuitable. Load the correct type of paper.
Symptom Possible cause Remedy
Paper feed direction

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi