Xerox WorkCentre 5021 User Manual

Problem solving
WorkCentre 5019/5021
User Guide
11-11
The paper is
wrinkled.
The paper is unsuitable. Replace the paper with new paper.
Paper has been added to the
paper loaded.
The paper is damp.
Text is blurry. The paper is unsuitable. Replace the paper with new paper.
Paper has been added to the
paper loaded.
The paper is damp.
White or color
patches appear
vertically.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the drum cartridge on
page 10-7.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to Replacing the toner cartridge on
page 10-3.
The printout is
slanted.
The paper cassette's paper
guides are not aligned to the
correct position.
Align the horizontal and vertical paper
guides properly.
Refer to Loading paper in Trays 1 and 2
(optional) on page 4-7.
Refer to Loading paper in the Bypass tray on
page 4-9.
Symptom Possible cause Remedy
Paper feed direction

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi