Page 11-2  Xerox WorkCentre M15/M15i User Guide 
Troubleshooting
General
A variety of situations can affect the quality of the output. For optimal performance, ensure the 
following guidelines are followed: 
Ø Do not position the machine in direct sunlight or near a heat source such as a radiator.
Ø Avoid sudden changes in the environment surrounding the machine. When a change 
occurs, allow the machine at least two hours to adjust to its new environment, depending 
on the extent of the change. 
Ø Follow routine maintenance schedules for cleaning areas such as the Document Glass 
and Control Panel.
Ø Always set the guides in the paper trays to the size of the media in the tray.
Ø Ensure paper clips and paper debris do not contaminate the machine.