Page 11-6 Xerox WorkCentre M15/M15i User Guide
Troubleshooting
NOTE: If the jammed paper is removed here, open the side cover then close it to clear the ‘PAPER
JAM’ message on the LCD.
CAUTION: Do not touch the shiny drum cartridge surface. Scratches or smudges will
result in poor copy quality
Ø If the paper does not move
immediately when pulled, pull the
release latch to open the side
cover.
Ø Carefully remove the misfeed
paper in the direction shown.
Ø Insert the paper cassette. Lower
the rear part of the cassette to
align the rear edge to the
corresponding slot of the
machine, then insert it
completely.
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