User Guide for T4 Series IP Phones
172
Recording Using a Record Key
You can record calls by pressing a record key on the phone. The IP phones support record and
URL record.
Two ways of call recording:
Record: The phone sends a SIP INFO message containing a specific header “Record: on/off”
to trigger a recording.
URL Record: The phone sends an HTTP URL request to trigger a recording.
Note
The Record and URL Record keys control the recording function, and are available:
During an active call
When calls are placed on hold or muted
During a blind or attended transfer
During a conference call
The Record and URL Record keys are not available when:
There are no connected calls on your phone
You are placing a new call
Configuring a Record Key
Procedure:
1. Navigate to Menu->Features->DSS Keys.
2. Select a desired line key.
3. Select Key Event from the Type field.
4. Select Record from the Key Type field.
5. (Optional.) Enter the string that will display on the LCD screen in the Label field.
Server recording is not available on all servers. Contact your system administrator for more
information on predefined URL.
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