User Guide for T4 Series IP Phones
186
Configuring an ACD Key
Procedure:
1. Navigate to Menu->Features->DSS Keys.
2. Select a desired line key.
3. Select ACD from the Type field.
4. (Optional.) Enter the string that will display on the LCD screen in the Label field.
5. Press Save.
ACD key is configurable via web user interface at the path Dsskey->Line Key.
Logging into the ACD System
Procedure:
1. Press the ACD key when the phone is idle.
The LCD screen prompts you the following information:
User ID: the identity used to log into the queue.
Password: the password used to log into the queue.
2. Press Login to log in.
Note
Contact your system administrator for the User ID and Password to access the ACD system.
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