Table of Contents
ix
Answering Calls .................................................................................................................................................... 120
Ending Calls ........................................................................................................................................................... 122
Redialing Numbers ............................................................................................................................................. 122
Recent Call In Dialing ........................................................................................................................................ 122
Auto Answer .......................................................................................................................................................... 121
Auto Redial ............................................................................................................................................................ 124
Call Completion ................................................................................................................................................... 125
ReCall ....................................................................................................................................................................... 127
Call Mute ................................................................................................................................................................ 127
Muting a Call .................................................................................................................................................... 128
Muting While Dialing .................................................................................................................................... 128
Call Hold/Resume ............................................................................................................................................... 129
Do Not Disturb (DND) ....................................................................................................................................... 130
Call Forward .......................................................................................................................................................... 135
Static Forwarding ............................................................................................................................................ 135
Dynamic Forwarding ..................................................................................................................................... 144
Call Transfer........................................................................................................................................................... 144
Blind Transfer .................................................................................................................................................... 144
Semi-attended Transfer................................................................................................................................ 146
Attended Transfer ........................................................................................................................................... 146
Call Waiting ........................................................................................................................................................... 147
Conference ............................................................................................................................................................ 148
Local Conference ............................................................................................................................................ 148
Network Conference...................................................................................................................................... 149
Call Park/Retrieve ................................................................................................................................................ 151
FAC Mode .......................................................................................................................................................... 152
Transfer Mode .................................................................................................................................................. 154
Call Pickup ............................................................................................................................................................. 156
Directed Call Pickup ....................................................................................................................................... 156
Group Call Pickup ........................................................................................................................................... 158
Anonymous Call .................................................................................................................................................. 160
Anonymous Call Rejection .............................................................................................................................. 161
Advanced Phone Features ......................................................... 163
Busy Lamp Field (BLF) ........................................................................................................................................ 163
Configuring the BLF Feature on the IP Phone ..................................................................................... 163
Using BLF Feature on the IP Phone ......................................................................................................... 168
BLF List .................................................................................................................................................................... 170
Call Recording ...................................................................................................................................................... 172
Recording Using a USB Flash Drive ......................................................................................................... 173
Recording Using a Record Key .................................................................................................................. 179
Hot Desking .......................................................................................................................................................... 181
Intercom ................................................................................................................................................................. 183