Yealink Teams MP52

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Why can't I receive calls?................................................................................................................. 41

Checking the IP Address of Device.................................................................................................. 42

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Table of Contents2
About this Guide6
Related Documentations6
Getting Started6
Hardware of MP527
Power LED Indicator8
Accessing Screens on Yealink Teams Phones8
Home Screen8
Accessing the Calls Screen9
Accessing the Voicemail Screen9
Accessing the People Screen10
Entering Data and Editing Fields11
Signing into Microsoft Teams and Locking Your Phone12
Signing into Your Device12
Signing into Microsoft Teams Via Web Sign-In12
Signing out of Your Device13
Phone Lock13
Creating a Lock PIN13
Setting the Idle Timeout for Phone Lock14
Unlocking Your Phone14
Changing Your Lock PIN14
Disabling Phone Lock14
Using a Teams Phone as a Common Area Phone14
Signing into a Cap/Meeting Account15
Signing out of a Common Area Phone15
Changing Your Presence Status15
Contacts16
View All Contact Groups16
Managing Delegates17
Adding a Delegate from Settings17
Forwarding All Incoming Calls to Delegates17
Forwarding Incoming Calls to Delegates if Unanswered18
Synchronizing Incoming Calls to Delegates18
Boss/Admin Delegate Call Feature18
Call on Behalf of18
Boss's Call Status19
Boss' Held Call19
Operating Calls19
Switching Among the Handset, Speakerphone and Headset Modes20
Placing Calls20
Calling Contacts20
Dialing the Number21
Placing Multiple Calls21
Redialing a Number21
Placing an Emergency Call from a Locked Phone21
Auto Dial for Extension Dialing21
Answering Calls22
Answering a Call22
Answering a Call When in a Call22
Call Merge22
Muting and Unmuting Audio23
Holding and Resuming Calls23
Placing a Call on Hold23
Resuming a Call23
Ending or Rejecting an Active Call24
Transferring Calls24
Performing a Blind Transfer24
Performing a Consultative Transfer24
Forwarding All Incoming Calls24
Forwarding Calls to Voicemail25
Forwarding Calls to a Contact or Number25
Forwarding All Incoming Calls to Delegates25
Forwarding Incoming Calls if Unanswered25
Synchronizing Incoming Calls to the Specified Contact/Delegates26
Blocking Calls with no Caller ID26
Anonymous Call26
Conference Calls26
Initiating a Conference Call27
Holding and Resuming a Meeting27
Putting Yourself on Hold27
Resuming a Meeting27
Managing the Conference Participants27
Muting All Conference Participants28
Muting Individual Conference Participants28
Removing the Participants from the Conference28
Re-Inviting the Participants Who Have Been Removed28
Viewing the Details of Participants29
Adding Participants to a Conference Call29
Recording a Meeting29
Turning on Live Captions29
Raising Hand29
Leaving the Conference30
Using the Voicemail30
Listening to the Voicemail30
Deleting Voicemail Messages30
Teams Device Settings30
Setting the Language31
Time and Date Display31
Setting the Time and Date Manually31
Changing the Time and Date Format31
Screen Savers32
Disabling Screen Saver32
Changing the Waiting Time for Screen Saver32
Changing the Screen Saver Background33
Changing the Backlight Active Level and Backlight Time33
Bluetooth34
Activating/Deactivating the Bluetooth Mode34
Pairing and Connecting the Bluetooth Devices34
Editing Your Device Name34
Enabling/Disabling Your Device Discovery35
Renaming the Paired Bluetooth Devices35
Disconnecting the Bluetooth Device35
Un-Pairing the Bluetooth Devices35
Accessibility Features35
High Contrast Mode36
Color Correction36
Setting Ringtones36
Wireless Network36
Activating/Deactivating the Wi-Fi Mode37
Connecting to an Available Wireless Network Manually37
Viewing the Wireless Network Information37
Disconnecting the Wireless Network Connection38
Optional Accessories with Your Phone38
Bluetooth Headset38
Wireless Headset38
USB Speakerphone CP900 / CP70038
Getting more Information about Microsoft Teams39
Viewing more Information about Microsoft Teams39
Company Portal39
Sending Feedback39
Maintaining Teams Devices40
Rebooting Your Device40
Viewing Device Status40
Resetting Your Device40
Troubleshooting41
Why Is the Screen Blank41
Why Does the Device Display "Network Unavailable41
Why Does the Device Display Time and Date Incorrectly41
How Can I Obtain the MAC Address of a Device When the Device Is Not Powered on41

Yealink Teams MP52 - Page 5

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