147
Troubleshooting
RFID Problems
10/7/16 ZT410 RFID Printer for Silverline Media User Guide P1089083-001
Low yields. Too many
RFID tags per roll
are voided.
The RFID labels are not within
specifications for the printer.
Use only approved Silverline media. Go to
http://www.zebra.com/silverline for more
information about Silverline media.
Incorrect read and write power
levels for the RFID tag type.
Perform RFID tag calibration. Manually adjust
the settings afterward, if necessary. See RFID
Settings on page 104 or refer to the RFID
Programming Guide 3.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the printer away from fixed RFID
readers.
• Make sure that the media door is closed at all
times during RFID programming.
The printer is using outdated
printer firmware and reader
firmware versions.
Go to http://www.zebra.com/firmware for
updated firmware.
The printer stops at
the RFID inlay.
The printer calibrated the label
length only to the RFID inlay
instead of to the interlabel gap.
1. Select FEED for the MEDIA POWER UP and
HEAD CLOSE parameters (see Power-Up
Action on page 87 or HEAD CLOSE
ACTION on page 88).
2. Manually calibrate the printer (see Calibrate
the Ribbon and Media Sensors on page 121).
The DATA light
flashes indefinitely
after you attempt to
download printer or
reader firmware.
The download was not
successful. For best results,
cycle power on the printer
before downloading any
firmware.
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
4. Attempt to download the firmware again.
5. If the problem persists, contact Technical
Support.
Table 17 • RFID Problems (Continued)
Problem Possible Cause Recommended Solution
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