Zodiac pH Link - ❽ Troubleshooting; I Appliance Behaviour

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❽ Troubleshoong
• Before you contact your retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem persists, contact your retailer.
• : Acons to be performed by a qualied technician only
8.1 I Appliance behaviour
Informaon messages can be deleted by pressing for 4 seconds.
Some messages require human intervenon and cannot be deleted.
8.1.1 Appliance WITHOUT pH Link module or Dual Link module
Message Possible cause Soluon
"NO FLOW"
"CHECK PUMP"
(“INFO” indicator
lit during the
producon mers)
• Filter pump failure.
• The lter and/or skimmer(s) are dirty.
• By-pass valve(s) closed.
• Disconnecon or failure of the ow
switch.
• Check the pump, the lter, the skimmer(s) and
the by-pass valve(s). Clean them if necessary.
• Check the wire connecons (ow switch).
• Check that the ow switch is working correctly
(replace it if necessary: contact the retailer)
.
"PROD. ERROR"
(“INFO” indicator
ashing)
• Poor connecon of the power supply
cord from the cell to the cell or inside the
appliance.
• The cell plates are worn, scaled up or
broken.
• Internal electronic problem in the
control box following an external electric
incident.
• Switch o the appliance ( buon) and
switch o the power supply to the control
box, then check the connecons for all cables
(mains power supply, cell, etc.).
• Replace the cell.
• Check the power supply board: contact your
retailer) .
"CONDUCTIVITY"
(“SALTS” indicator
lit)
• For models with a temperature sensor,
this error can be caused by low water
conducvity (low minerals). If no
temperature sensor is present: this
error may be caused by a low water
temperature or a low minerals level.
• Low minerals due to water loss or
diluon (lter backwash, water renewal,
rain, leaks, etc.).
• Can vary depending on the temperature
and age of the cell. The voltage across
the cell terminals varies in me.
• The cell is worn, scaled up or broken.
• Check the water temperature.
• Check the condion of the cell plates.
• Measure the minerals concentraon in the
pool water using a salinity tester or a test strip,
then add minerals to the pool to keep the level
at 4 g/L. If you do not know the minerals level
or how to test it, contact your retailer.
"OVERHEATING"
(“INFO” indicator
lit)
• The temperature inside the control box is
too high, chlorinaon slows (>85 °C) then
stops (> 90 °C) if the temperature does
not fall back down in order to protect the
electric circuits.
• If the box is installed outdoors, protect it from
direct sunlight.
• Chlorinaon resumes automacally once the
temperature has fallen back down.
• Problem on the appliance.
"LOW WATER
TEMP."
("INFO" indicator
lit, the temperature
displayed on
the screen ashes).
• The water temperature measured by the
appliance's temperature sensor is less
than or equal to 10°C; producon stops
in order to protect the cell.
• Chlorinaon will automacally resume at the
Low mode chlorinaon rate between 10 and
15°C.
• Chlorinaon will automacally resume
at the normal chlorinaon rate when the
temperature exceeds 15°C.
EN